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System Recommendations

Enabling Windows Firewall (external)

Looking up your network account info

Resnet Acceptable Use Policy

McAfee Virus Protection

Safe Computing

Please see the new web site if you can't find what you're looking for here.

Resnet HelpDesk Hours of Operation:

Regular Hours:
Monday Thru Friday:  8:00AM to 4:30PM

Call 7-2596 on campus.  724-357-2596 from off campus or cell phone.  If you get the voicemail, please leave a message with your name, phone number, room number and a brief description of your problem.  We will get back to you.


Internet Running slow??? Click here!


 


Click Here to download Stinger
Click Here to download McAfee 8
Click Here for AIMfix.exe
Click Here for RealPHX.com Fix

 

IMPORTANT INFO!!

Download and run netsetup.exe if you're running windows.

Click here to find out what to do if your PC stops working on the network.

Click here to find out what you MUST do before you plug into the network!

Having trouble loading pages in Internet Explorer?  Download the Firefox web browser.  It's more secure and blocks popups better than Internet Explorer. Don't forget to setup the proxy server for Firefox 
Don't forget to check for windows updates often at: http://windowsupdate.microsoft.com.

Install all new critical updates to keep your PCs safe on the network.
Does your PC run slow and do you get a lot of pop-up adds?  You may have spyware installed on your PC.  Download, install and run Ad-aware and/or SpyBot to remove it.  You may also have unwanted BHOs (Browser Helper Objects) that could be causing popups.  Download BHODemon to remove these.
Protect Yourself From Viruses! Install McAfee Virus Protection.  Click here to download it.  Its free for IUP students.  You'll need to enter your network username, password and domain name to download it.  After downloading and installing McAfee, go to McAfee's website and download the latest SuperDat file to catch the latest viruses. Scroll down the web page to find the right file for your computer.  If you have Norton virus protection install on your PC you MUST REMOVE IT BEFORE YOU INSTALL MCAFEE.  Click here for instructions on how to remove it.
Think your PC might be compromised?  Install
Zone Alarm from ZoneLabs.  It's a firewall program and is free for personal use.

Another good free, personal firewall is Comodo.

Check out our RESNET Acceptable Use Policy. Make sure you're not in violation of this policy.  If you are, you could have your port de-activated without prior notification and you will have to pay to have your port re-activated.

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