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Hardware Purchase or Upgrade Information

NEW PURCHASES:

The Administrative Help Desk currently supports the purchase of Lenovo desktop PCs running Windows XP Professional.  Please visit our quotes page to see current configurations.  Quotes for flat panel monitors are also available from the quotes page.

Please note that all PCs that are connected to the administrative network must meet a minimum hardware configuration:
  • Processor speed:  800 mhz
  • Hard drive:  20 GB
  • RAM/Memory:  512 MB
  • network card

Recommended hardware configuration is:

  • Processor Speed: 1GHz recommended
  • RAM/Memory: 1 GB
  • Hard drive: 30 GB
  • network card

UPGRADES:  

Hardware upgrades are handled on a individual basis. If you are interested in purchasing components to upgrade your current PC, please contact the Administrative Help Desk for a consultation.

LAPTOPS: 

If you are interested in purchasing a laptop, please review our laptop configurations, or consult with someone in User Services before making this purchase. You can request assistance with this purchase by sending an e-mail message to it-support-center@iup.edu.

HOME PC PURCHASES:

IUP faculty, staff and students can purchase PCs and other hardware items for personal use through the Lenovo Employee & Affiliates Purchase Program.  Click on the link for Indiana.

To speak to a representative for help on configuring and pricing, please call 1-877-222-6426, select option 1, and choose extension 8168.

PDAs:

IUP-owned PDAs (Personal Digital Assistants) are also supported on the Administrative Network if they meet the following specifications:

  • Palm-based operating system or Pocket PC 2003-based operating system.
  • WebCal synchronization is needed.

Before purchasing a PDA, it is important to consult with the Administrative Help Desk.  This is because the technology changes so frequently.  Based on your needs and the supported technology, we will recommend a device to you.

EQUIPMENT MOVES:

If you currently have a PC or printer that you are transferring to another office, please complete the Equipment Move Form. It is important to notify the Administrative Help Desk of these changes so that we can maintain accurate hardware, software, and networking information required to support the network.



If you are unable to find the help you need here, you may report a problem or request assistance using the appropriate form. Users may also contact us by telephone at 7-4000, or by sending an e-mail message to it-support-center.


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Last modified: Tuesday January 08 2008.

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