Frequently Asked Questions
Summary of URSA Options
Login Instructions
Login Trouble?
Find Banner ID & PIN
Find IUP Computer
Reset URSA Pin Number
Logon Security Question
Change E-mail Alias
Change Username

Frequently Asked Questions
Summary of Network Drives
Login Instructions
Accessing network drives using ACAD
Project Directory
Mapping To Project Directory Drive
Mac OS X Map Network Drive
Net Password Change (off campus)
Personal Web Space

Access the VPN using Windows XP?
Access the VPN using Windows 2000?
Map Central Server Web Library
Accessing Library Databases

Frequently Asked Questions
Login Instructions to I-Mail
Blocking Spam
What is an E-Mail alias?
Where do I find my E-Mail alias?
Change "From Address" to alias?
How do I change my E-Mail Alias?
Use E-Mail Aliases in Outlook Express?
Configuring Outlook Express
Configuration for E-Mail Clients?
Changing Passwords

CSEL Instructions (1)
CSEL Instructions (2)
Summary Course Section E-mail List
Create Course Section E-Mail List

ListServe Instructions
Request a ListServe
Request Public Distribution List
Request Full Featured List
Manage You Listserve

Project Directory Service Summary
Directory Structure for the P: Drive
Increase Project Directory Space
Increase Project Directory Request
Using the Hand-in Folder
Changing Permission: Hand-in Folder
Mapping to the Project Directory Service
WS_FTP to Access the Project
Project Directory Web Access (read)

Frequently Asked Questions (FAQ)
Completing the Test Header
Completing the Key Sheet(s)
The Student Answer Sheet (GPAS)
Completing the Envelope
Drop off/Pick Up Procedures
TSC Hours of Operation
An Explanation of Test Scoring
Reports(PDF Format)
Preparing exam score for WebCT
Uploading the *.csv file: WebCT

Mack Instructional Lab
Lab Availability
Report Mack Lab Problem

Turning on the Computer
Using Your Own Account Information
Control Screen
Turning on the Projector
Using the VCR
Using a Laptop
Using the DVD Player
Using the Document Camera
Using Picture Mute
Shutting Down the Projector

Endnote
EndNote Vendor Support
Mathematica
McAfee
TurnItIn
WriteNote(1)
WriteNote(2)
Training
Write Note Vendor Support

Training
Training Manuals

Services
Policies and Procedures
Submit a Problem Online
Advisor Advocate